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About MPS
- Discover what we’re focusing on through 2028.
- Read director bios, newsletters, upcoming and past meeting information, important policies, and more.
- Meet our superintendent, her senior leadership team, and her Student Advisory Council, as well as the MPS Learning Community leaders.
- Find open positions and upcoming career fairs, review our hiring process, and learn more about working for MPS.
- Learn about our departments and everything we do—including who to contact if you need help.
- Discover what’s new at MPS.
- Find the latest information about events and activities around the District.
- Staff members, use these links to quickly access the apps you need.
Enrollment
- Use the filters on our interactive map to find the right MPS school.
- Learn about our more than 150 school options.
- Get step-by-step enrollment instructions, including specifics for kindergarteners and high school students.
- Find out what to do if you move or are experiencing hardship.
Academics
- Discover what students are learning from K3 through graduation, including core subjects and advanced academic programs.
- Review the requirements for MPS graduates, as well as alternative education pathways and other options for credit recovery.
- Prepare students for college and beyond, from career and technical education (CTE) to college preparation to dual-enrollment opportunities.
- Explore one of the largest clusters of Montessori schools nationwide, including curriculum information, resources, and more.
- Learn about programs that support language learning and cultural diversity, and find support for multilingual learners.
- From Black and Latino Male Achievement (BLMA) to First Nations Studies to PLTW and beyond, discover exciting MPS offerings.
- Get important information about early childhood intervention, specialized programs and services, and more.
- Hands-on activities, field trips, special programs with community partners, opportunities for credit recovery—see what’s in store this summer.
Students
- Easily access apps and other important tools.
- See what’s being served through our free school meal program.
- Find eligibility details, transportation zones, and tools like our bus-tracking app.
- Discover student-athlete registration, digital ticketing, game schedules, and more.
- Prepare for the future with college and career services, including financial aid support.
- Explore comprehensive services that promote academic success and well-being, including counseling, health care, psychological services, and specialized programs for diverse needs.
Families
- Read important information about weather closures, attendance, and disputes, as well as the Parent/Student Handbook.
- Find everything you need—including important forms, required school supplies, and academic guides—to stay informed and support student success.
- Discover community resources and district programs, like our Special Education Liaison for Families (SELF) Program.
- Choose how you want to get involved, from volunteering at your child’s school to serving on a council or committee.
- Explore how our multi-level system of supports improves academic achievement and behavior—and how you can help at home.
- Learn about our safe, enriching programs that support working families.
Community
- Here's everything you need to stay connected and succeed after graduation.
- Discover the foundation’s impact and how you can donate to support our students.
- Get more involved with MPS as a donor, partner, or volunteer.
- Learn how we're continuously improving and striving to better support our students, families, and the Milwaukee community.
- Rent an indoor MPS school facility or outdoor location for your next event.
- Learn more about our retiree health insurance programs, pension, and 403(b) and 457 plans.

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Customer Service

At Milwaukee Public Schools (MPS), we're working to create a culture of exceptional customer service through continuous improvement efforts and staff training.

Service Philosophy

MPS is committed to providing the highest quality service by exceeding the expectations of everyone we serve. We will communicate with courtesy, respect, and dignity in every interaction, and we will strive to promote an environment of educational excellence at all times.

Customer Service Standards

All MPS employees are held to these standards when interacting with internal and external customers:

Environment: We will create a clean, safe and inviting environment in all district facilities.
Communication: We will ensure that everyone is treated with courtesy, respect, and dignity throughout all forms of communication.
Commitment: We will strive for excellence in all that we do in order to meet and exceed the expectations of our customers.

Feedback

Take Our Customer Service Survey

I have conducted countless training sessions across the country and MPS is the only school district that I am aware of that has approached a customer service initiative in such a thoughtful and systematic fashion. Dennis Snow Author of Unleashing Excellence: The Complete Guide to Ultimate Customer Service

More Information

If you have any questions or need assistance, please visit one of the MPS Welcome Centers, call (414) 475-8204, or email mpscustomerservice@milwaukee.k12.wi.us.