Support for Families
Milwaukee Public Schools (MPS) is committed to supporting families through our designated parent coordinators, welcome centers, and more.
Parent Coordinators
Each MPS school has a parent coordinator whose role is to help their families find information about the school and MPS. Parent coordinators also provide access to resources, opportunities to get involved, tips for increasing student achievement and supporting children at home, and more. Please contact your child’s school to get in touch with your parent coordinator.
Welcome Centers
MPS has two designated Welcome Centers to provide in-person support for families. Each center is staffed with customer service specialists who can help with:
- Online enrollment/registration
- Parent Portal account setup and password resets
- Specialized services referrals
- Scheduling of bilingual services testing
- Transportation assistance
- Other parent/guardian concerns
Welcome Center at Central Services
Address: 5225 W Vliet Street, Room 142 | Milwaukee, Wisconsin 53208
Phone: (414) 475-8204
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Welcome Center at South Division High School
Address: 1515 W Lapham Boulevard, Room 109 | Milwaukee, Wisconsin 53204
Phone: (414) 902-8434
Hours: Tuesdays and Thursdays, 7:30 a.m. to 4:00 p.m.
Note: If the South Division Welcome Center is not open, families are encouraged to visit the Central Services location or call (414) 475-8204 for assistance.
Milwaukee Parent Institute (MPI)
This family engagement program is designed to equip MPS families with the tools they need to support their children’s academic and personal success from kindergarten through graduation.
Special Education Liaison for Families (SELF) Program
This program is designed to support the families of students with special needs.
General Resources
Emergency Food and Meal Sites
If you need food assistance, here are helpful resources—including information about FoodShare benefits and food pantries in the Milwaukee area.
Energy, Financial, and Housing Assistance
If you are in need of energy, financial, or housing assistance, check out these resources.
Healthcare Information and Access
If you do not have health insurance (or recently lost your health insurance), these resources can help.
Social, Emotional, and Mental Health Supports
Life can be difficult sometimes for both adults and children. Discover information on a variety of topics that impact social, emotional, and mental well-being.
Additional Resources for Families
- IMPACT 211: A free helpline, online resource directory, and app to get connected to information and assistance
- Milwaukee Area Guide to Community Resources – English
- Milwaukee Area Guide to Community Resources – Spanish
- Milwaukee Women’s Center: Support for families affected by domestic violence, addiction, mental health issues, homelessness, and poverty
- The Parenting Network: Assistance to strengthen parenting
- Sojourner Family Peace Center: Support for families affected by domestic violence
- Voces de la Frontera: Resources and information about immigrant rights